Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember information about your visit, such as your preferred language, login status, and other settings.

Cookies can be:

• First-party cookies: Set directly by Certivo
• Third-party cookies: Set by external services we use (e.g., analytics providers)
• Session cookies: Temporary cookies that expire when you close your browser
• Persistent cookies: Remain on your device for a set period or until manually deleted

2. Why We Use Cookies

We use cookies to:

• Enable core functionality of the Service
• Keep you logged in securely
• Remember your preferences and settings
• Analyze how users interact with our Service
• Improve performance and user experience
• Ensure security and prevent fraud

3. Types of Cookies We Use

3.1 Essential Cookies (Required)

These cookies are necessary for the Service to function properly. They cannot be disabled as the Service would not work without them.

3.2 Performance Cookies (Optional)

These cookies help us understand how visitors use our website by collecting anonymous information about page visits, time spent, and errors encountered.

3.3 Functional Cookies (Optional)

These cookies enable enhanced functionality and personalization, such as remembering your language preference or region selection.

3.4 Third-Party Cookies

We use the following third-party services that may set cookies:

• Google Analytics: Web analytics service that tracks and reports website traffic
  Privacy Policy: policies.google.com/privacy
• Stripe: Payment processing service
  Privacy Policy: stripe.com/privacy
• Vercel: Frontend hosting and CDN
  Privacy Policy: vercel.com/legal/privacy-policy

4. How to Manage Cookies

4.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block only third-party cookies
• Delete cookies when you close your browser
• Accept cookies from specific websites only

Here's how to manage cookies in popular browsers:

4.2 Opt-Out of Analytics Cookies

To opt out of Google Analytics tracking:

• Install the Google Analytics Opt-out Browser Add-on
• Use browser privacy/incognito mode
• Enable "Do Not Track" in your browser settings

5. Similar Technologies

In addition to cookies, we may use other similar technologies:

5.1 Local Storage

HTML5 local storage allows us to store data locally in your browser. We use local storage for:

• Caching user preferences
• Storing draft content before submission
• Improving performance by reducing server requests

5.2 Session Storage

Session storage is similar to local storage but data is cleared when you close your browser tab. We use it for:

• Temporary state management
• Form data persistence during active sessions

5.3 Web Beacons / Pixels

Small graphic images (also called "pixels" or "tags") embedded in emails or web pages to:

• Track email open rates
• Monitor page views
• Measure campaign effectiveness

6. GDPR and Cookie Consent

If you are located in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR):

• We will request your consent before placing non-essential cookies
• You can withdraw consent at any time through browser settings
• Essential cookies do not require consent as they are necessary for the Service to function
• You can review and manage your cookie preferences in your account settings

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how to respond to DNT signals.

Certivo does not currently respond to DNT signals. However, you can control tracking through:

• Browser cookie settings (see Section 4.1)
• Opting out of Google Analytics (see Section 4.2)
• Using privacy-focused browsers or extensions

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Displaying a notification on the Service (for significant changes)

9. More Information

For more information about how we handle your data, please see:

• Privacy Policy - Comprehensive data protection information
• Terms of Service - Legal terms governing your use of the Service

10. Contact Us

If you have questions about this Cookie Policy or how we use cookies, please contact us: